Services

Maintenance and repair

We maintain your equipment and step in when a workstation, server or printer stops working.

What we offer

Since 1994 we have maintained the IT equipment of companies, banks and public administrations, and stepped in whenever a breakdown stops their work.

On-site intervention

A technician comes to your premises to diagnose and repair workstations, servers, printers and network equipment.

Workshop repair

You drop the equipment off at our premises: diagnosis, replacement of parts and testing before we hand it back.

Annual maintenance contracts

Regular preventive visits and priority interventions, for an annual fee suited to the size of your equipment.

Remote support

By phone or remote access, we fix everyday problems without waiting for a visit.

How we work

  1. You report the problem

    You call or write to us describing the fault.

  2. Diagnosis

    We find the cause, remotely, on site or in our workshop.

  3. Quote

    Outside a contract, you receive a quote before any repair.

  4. Repair and follow-up

    We repair, test and advise you so the fault does not happen again.

Frequently asked questions

Do you come to our premises?

Yes. A technician comes to your premises to diagnose and repair workstations, servers, printers and network equipment.

Can we drop off a device for repair?

Yes, at our premises in Nouakchott: diagnosis, replacement of parts and testing before we return the device.

Do you offer maintenance contracts?

Yes: regular preventive visits and priority interventions, for an annual fee suited to the size of your equipment. Since 1994, CDD has signed such contracts with companies, banks and public administrations.

Can you help us remotely?

Yes, by phone or remote access, to fix everyday problems without waiting for a visit.

A project or a question?

Let’s talk about your setup.

Contact us